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WARRANTY & RETURNS Returns will be accepted for undamaged products in their original packaging within 60 days of purchase. For express and fastest shipping options, we will provide a prepaid return label for any returns. For orders placed with free standard shipping, customers are responsible for the cost of return shipping. ​ Our products come with a 1-year guarantee on equipment and parts. We will promptly provide repair or replacement within the warranty period. Any repairs will be done at our service center, and we will assume shipping costs if determined to be a viable warranty claim. ​ Exception: Using an extension cord or an outlet that is not GFCI rated voids the LuxyLoo warranty. LuxyLoo will not be responsible for any damage an extension cord may cause. ​ Contact us at washme@myluxyloo.com for replacement/repair requests and please provide your order number and the reason for your inquiry. Please note and take photos if there is any damage to the packaging so we can help create a claim with the shipping provider. Potential issues could be diagnosed via email or phone call with our support team. For items shipped with our free standard option, please send returns to the following address: My Luxury Loo, 9399 Yale Lane, Highlands Ranch, CO 80130

REDEEM YOUR FREE GIFT Thank You for Your Purchase! Thank you so much for your recent LuxyLoo purchase! As a token of our gratitude, we would love to send you a gift. LOO-ve, Annalee and JD To receive a $5 dollar virtual Amazon gift card, please leave a review on one of the links below, and email us the following: 1. Link to your review 2. Your name and order number Email: washme@myluxyloo.com Please email us if you need any assistance. Google Review Facebook Review

PRESS Drew + Jonathan Reveal Magazine’s Holiday Gift Guide “This makes any bathroom feel like a spa!" -Drew Scott of The Property Brothers > VIEW GUIDE AARP- Turn Your Bathroom into a Wellness Retreat Create a relaxing experience by using neutral colors & removing clutter. > READ MORE Interview with Green Builder Media's CEO Sara Gutterman LuxyLoo & Sara Gutterman discuss bidets & eco-friendly home updates. > LISTEN HERE iHeartRadio/KOA's Mandy Connell Show The LuxyLoo team is invited back as special guests. > LISTEN HERE BUZZ

REVIEWS LEAVE A GOOGLE REVIEW "The LuxyLoo is easy to install and wonderful to use! Customer service was great when I had an issue that turned out to be unrelated to the product. I recommend this enthusiastically, especially for older folks!" Claire Kupferle

Our Mission Founded in April of 2019, LuxyLoo aims to deliver smart lifestyle products that enhance your health and daily routine. ​ We strive to introduce products to North America that will save you money, help the environment, and improve your life. BETTER HABITS LEADERSHIP TEAM JD Scott Sarah Flicker Zach Pretekin Annalee Belle

ETHICS Luxyloo bidets are manufactured in China The manufacturing facility was founded in 1999 and continues to encourage the wise use of the world’s water resources in toilets and sanitary ware. Our products maintain eleven international government code certifications throughout the world to independently assure their ethics, quality and performance. A specialized production staff as well as a dedicated research and development team supports the organization, which has produced many innovated designs and numerous patents. Combined with rigorous product testing, ongoing production quality processes and first-rate customer care, we can be assured that we are receiving the absolute best quality finished product.