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Business Address is 9399 Yale Lane, Highlands Ranch, Colorado 80130
Everyone who accesses are subject to the following terms and conditions and all associated laws. Please stop using the site if you do not agree to these terms and conditions.

Warranty Disclaimer and all products available on this site are distributed “as is” and without warranties of any kind. To the extent of the law, My Luxury Loo, LLC refutes any warranties. My Luxury Loo, LLC is not liable in the event of any errors, viruses, or interruptions that occur while using My Luxury Loo, LLC does not make any warrantees or depictions in regard to the usage of the content on this site
in terms of their accuracy, effectiveness, delivery time, functionality, reliability or otherwise. If the state you reside in does not permit limits or exclusions on warranties, so the above may not apply.

User Disclaimer
My Luxury Loo, LLC will not accept responsibility for reviews, social media comments, and any other offensive material that is released by third party participants. We retain the right to take action to block or delete material that we define to be abusive, defamatory, inappropriate, fraudulent, or misleading. Any violations of intellectual property, trademarks, copyright, and creative content right is determined by My Luxury
Loo, LLC.

All creative content, logos, drawing, and images are copyright protected and owned and licensed by My Luxury Loo, LLC. Copyright 2019, My Luxury Loo, LLC. ALL RIGHTS RESERVED. Users may utilize downloads or copied portions of the website solely in the process of buying or installing our products, and for no other purposes. Any other use, including but not limited to the reproduction, distribution, or promotion of the content of this site is strictly prohibited, unless authorized by My Luxury Loo, LLC.

All images, product names, and trademarks of used in the site are trademarks or registered trademarks of My Luxury Loo, LLC.

Liability Limitations
My Luxury Loo, LLC. is not liable for any immediate or subsequent damages that result from the use of, or the inability to use, the products on this site or the performance of the products, even if My Luxury Loo, LLC has been made aware of potential problems. Certain law that applies may not allow for these limitations of possible damage, so the above may not apply.

Pricing Errors
If the price of a product is listed incorrectly, My Luxury Loo, LLC has the right to cancel or deny any orders, even if the order has been confirmed and payment has been completed. If your payment has already been completed and your order is cancelled, will issue a credit to your credit card in the amount of the price charged.

You agree to these terms and conditions when buying a product or accessing These terms and conditions, or any part of them, may be terminated by My Luxury Loo, LLC without notice at any time without need for cause. In case of termination, all images, trademarks, logos, and creative content remain intact and property of My Luxury Loo, LLC.

My Luxury Loo, LLC may reach out to you by any information you have provided to or via an announcement posted on the website.

You agree to indemnify, protect, and give no blame to My Luxury Loo, LLC and all associated employees and parties against all expenses, damages, and costs, including attorneys’ fees, resulting from any infringement of these terms and conditions.

Policy Alterations
Any alterations to our Terms & Conditions and Disclaimers will be posted on Any alterations will apply only to orders and information collected after the date of the change. Most recent alteration made 12/20/19.

Shipping & Handling Policy
We offer free standard shipping within the continental US (5-7 business days). These shipping times are most often accurate, but, they can be delayed by inclement weather, internal issues, or outside circumstances. We will do our best to fulfill your order ASAP. Please contact with any issues regarding shipping. Orders placed by 3:00 PM Eastern Standard Time will ship out that day, unless items are on back order, or in event of a federal holiday. If an order is placed after 3:00 PM Eastern Standard Time on a weekday or on a weekend or federal holiday, the order will be shipped the next business day. Additional fees may apply on orders shipping to Alaska and Hawaii. 
Tracking info will be provided.


Returns & Replacements
Returns will be accepted for undamaged products in their original packaging within 60 days of purchase. For express and fastest shipping options, we will provide a prepaid return label for any returns. For orders placed with free standard shipping, customers are responsible for the cost of return shipping. Our products come with a 12 month guarantee on equipment and parts. We will promptly provide repair or placement within the warranty period. Any repairs will be done at our service center, and we will assume shipping costs if determined to be a viable warranty claim. Contact us at for replacement/repair requests and please provide your order number and the reason for your inquiry. Please note and take photos if there is any damage to the packaging so we can help create a claim with the shipping provider. Potential issues could be diagnosed via e-mail or phone call with our support team. For items shipped with our free standard option, please send returns to the following address:
My Luxury Loo
9399 Yale Lane
Highlands Ranch, CO 80130

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